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About the Position

OVERVIEW

Since 1980, Sun & Ski Sports has been an inspiring adventure. We are a specialty outdoor retailer inspiring you to let adventure into your life confidently through exceptional customer service, first-hand expertise, and competitively priced brands ready to perform for any journey to be where you live and play! Our trademark experience has placed us at the top of specialty outdoor retailers in America. Sun & Ski Sports has grown to include 30 stores in 14 states across the country, yet still manages to provide that small store feels with big store competitive pricing. We specialize in equipment, apparel, footwear, and accessories to enhance our customer's active lifestyles and year-round activities including ski, snowboard, bike, run, swim, and more.

SUMMARY

Our Corporate E-Commerce Department is currently searching for a Full-Time Customer Experience Specialist. This is an entry-level opportunity for a dynamic candidate who is a problem solver, as well as, the ability and initiative to help drive internet sales and build a loyal customer following.

RESPONSIBILITIES

• Receive written/verbal orders for merchandise from customers or salespeople.
  
• Perform a combination of clerical tasks to support E-commerce operations.
• Perform simple and routine accounting clerical operations.
• Work is monitored and controlled (e.g., through spot checks, complete review, or subsequent processing) for both quantity and quality.

REQUIREMENTS

• Preferred: Participate in and have general product knowledge in some of the following sports - Running, Cycling, Snow Skiing, Snowboarding, Water Skiing, Wakeboarding, or Paddle Sports.
• Must have basic knowledge of routine clerical methods and office practices and procedures as they relate to the clerical processing and recording of transactions and accounting information.
• Must have experience with shopping and making purchases online.
• Must have experience with the Microsoft Office Suite (Excel, Outlook, and Word).
• Plays well with others, but takes the work seriously.
• Must be a self-starter and have the ability to work with little daily supervision.
• Excellent oral and written communication skills.
• Must have organizational and time management skills, with the ability to multi-task.
• Analytical and problem-solving skills, as well as, attention to detail a must.
• Ability to work both collaboratively and independently.

Work Shift Availability

• Must be willing and able to work retail, rotating schedule:
• Available 7-days /week (will actually work 5 days/week)
• Mon-Friday: 8am -7:30pm availability
• Saturday/Sunday: 9:30am-6:30pm availability

**All prospective employees must submit to a criminal background check and drug screen. Local candidates preferred. No relocation assistance provided.

INDCOR