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About the Position

OVERVIEW

Sun & Ski specializes in making adventurous outdoor dreams come true by outfitting customers with quality merchandise, delivering exceptional service and outstanding values. With 30 retail stores, Sun & Ski is one of the top specialty sporting goods merchants in the country for skiing, snowboarding, cycling and running

SUMMARY

We are currently searching for an Ecom Fulfillment Bike Builder & Web Product Content Associate to work in our Ecommerce department. If you're a problem solver and you've got the initiative to help drive internet sales, we're ready for you. Sun & Ski specializes in making adventurous outdoor dreams come true by outfitting customers with quality merchandise, delivering exceptional service and outstanding values. With 30 retail stores, Sun & Ski is one of the top specialty sporting goods merchants in the country for skiing, snowboarding, cycling and running.

RESPONSIBILITIES

• Focused on the customer, our ride-ready shipping offers customers a top-notch experience right out of the box.
• Inspecting bikes received from vendors.
• Perform assembly and adjustment in an accurate and timely manner, while maintaining the integrity of the bike.
• Adhere to safety procedures regarding lifting and use of tools and equipment.
• Maintain an organized and clean work area.
• Adhere to safety procedures regarding lifting and use of tools and equipment.
• Maintain an organized and clean work area.
• Boxing bikes for shipping to customers at their home or pick up at one of our retail stores.
• Prepping our demo bike fleet to be repurposed for sale to customers.
• Documenting and photographing bikes for the website.
• Assist in photography & content for bikes and bike-related products for the website.
• This position will also require the uploading of product descriptions, details, and media for products. 
• Monitor incoming product Purchase Orders for new SKUs for the website.
• Communicate with vendors and merchandisers via email, phone, and in person.
• Gather vendor-provided product copy, specifications, photographs, and video.
• Produce unique copy for products to differentiate product listings from competitors.
• Enter product data into the Product Information Management tool.
• Assist in photography and copywriting for in-house brand products and special-make-up products.
• Categorize, optimize and assist in the merchandising of online products for maximum visibility.
• Partner with Digital Merchandisers, Buyers, Marketing, and Customer Service teams to ensure that product is set up accurately and maintained appropriately.
• Assist in determining product availability needs as well as sale and clearance strategies.
• Receive written/verbal instructions from product specialists, coordinators, and managers.
• Perform a combination of tasks to support E-commerce operations.
• Work is monitored and controlled (e.g., through spot checks, complete review, or subsequent processing) for both quantity and quality.
• Assist in identifying new opportunities for eCommerce.
• Other projects as assigned.

REQUIREMENTS

• Participate in and have general product knowledge in some of the following sports: Snow Skiing, Snowboarding, Running, Water Skiing/Wakeboarding and/or Cycling.
• Must have excellent oral and written communication skills.
• Ability to work quickly, efficiently and accurately.
• Strong organizational skills and attention to detail.
• 2 or more years of bike building experience.
• Bike repair and mechanical technician knowledge a plus.
• Knowledge of all bike-building standards for various models.
• Preferred: Bike industry, retail and/or Customer Service experience.
• Communicate professionally via email, instant messenger, and phone.
• Must have experience with the Microsoft Office Suite (Excel, Outlook, and Word.)
• Able to work off a large spreadsheet with information that is stored in several places (Dropbox, Google Docs, Excel, etc.)
• Experience with computer graphics and production skills (Photoshop.)
• Must have superior attention to detail, as well as, analytical and problem-solving skills.
• Must be a self-starter and can work with little daily supervision.
• Some college coursework completed.
• Must have organizational and time management skills, with the ability to multitask.
• Ability to work both collaboratively and independently.

Work Shift Availability:

Up to 40 hours/week (typically Mon thru Fri 8am - 6pm, with some nights/weekends)

**All prospective employees must submit to a criminal background check and drug screen. Local candidates preferred. No relocation assistance provided.